NEW Flagship Command is now in service →

Software built for the way your business runs.

We design and build custom platforms for the IT & service industry — for help desks. Your workflow, your brand, your rules.

100%Built in-house
3Platforms: web, Windows, Android
1Codebase, any brand
Ticket resolvedUnder SLA · 38 min
Remote sessionEnd-to-end encrypted
Invoice paidClient portal
Managed IT Services Point of Sale Dealers Access Control Video Surveillance Field Service Help Desks Time & Attendance AV Integrators Telecom & Networking Facilities & HVAC Low-Voltage Contractors Managed IT Services Point of Sale Dealers Access Control Video Surveillance Field Service Help Desks Time & Attendance AV Integrators Telecom & Networking Facilities & HVAC Low-Voltage Contractors
What we do

Platforms that fit your operation — not the other way around.

Off-the-shelf software makes you change how you work. We build the system around how you already work, then make it faster.

01

Custom software platforms

Full web platforms designed from a blank page around your workflow, your data and your customers.

02

Customer portals

Give your customers their own login to submit requests, track work, approve quotes and pay invoices.

03

Service & support management

Ticketing, work orders, dispatch, inventory and time tracking — the core of every service business.

04

Integrations & automation

Connect the tools you already pay for. Email, payments, accounting and APIs, wired together.

05

Desktop & mobile apps

Native Windows and Android apps for technicians in the field and staff at the desk.

06

Hosting, security & support

We deploy, secure, monitor and maintain what we build — with a direct line to the people who wrote it.

Featured product

Flagship Command

A service & support management platform for businesses that sell, install and service technology. From the first phone call to the signed delivery ticket — in one place.

  • Service tickets & work orders with priorities, SLAs and a live board
  • Inventory with serial tracking, reservations and multiple locations
  • Secure remote access to customer computers and Android devices
  • White label — your company name and logo on every screen and PDF
How we work

From whiteboard to launch, with one team.

Discover

We sit with your team, map how work actually flows, and find where the time goes.

Design

Screens, data and workflows are planned with you — you approve before we build.

Build

Short cycles with working software you can click through every step of the way.

Launch & support

We deploy, train your staff, and stay on to maintain and extend the platform.

3Platforms we ship on: web, Windows & Android
1 teamDesigns, builds, hosts and supports
YourBrand on every screen, email and PDF
AnyBusiness, process or industry
Let's build

Have a platform in mind? Let’s chart the course.

Tell us how your business works today and where you want it to go. We will come back with a plan, a timeline and a fixed proposal — no obligation.