Software people who understand service.
Flagship City Software Solutions LLC is a custom software development company building applications and platforms for the IT & service industry — and for any business that wants a platform of its own.
Named for the Flagship City.
Erie, Pennsylvania has been called the Flagship City since the days of Commodore Perry’s flagship, the U.S. Brig Niagara. A flagship leads the fleet — it sets the course and the others follow. That is what we want our software to do for the businesses that run on it.
We started where we know the work best: service. Help desks, dealers and technicians juggle phone calls, emails, parts, schedules and customers all at once, usually across too many tools. Our first platform, Flagship Command, puts all of that in one place.
Now we are building the fleet — new platforms for the IT & service industry, and custom systems for businesses that want software shaped exactly around the way they work.
Great software disappears into the work. Your team stops thinking about the system and just gets the job done.
What we build toward
How we build.
Built in-house
We design, write, deploy and support our own code. No outsourcing, no handoffs, no finger-pointing.
Your workflow first
We learn how your business actually runs before we draw a single screen.
Secure by design
Encryption, audit trails and least-privilege access are where we start, not an afterthought.
In it for the long run
Launch is the beginning. We stay to support, maintain and grow what we build.
Let’s talk about what you’re building.
Tell us how your business works today and where you want it to go. We will come back with a plan, a timeline and a fixed proposal — no obligation.